Dobby - Coffee Business Management Platform
All-in-one automation platform designed for coffee companies to streamline service, sales, and operations.
QA Engineer
OVERVIEW
As a QA Engineer, I contributed to testing and ensuring the quality of Dobby, an all-in-one automation platform designed for coffee companies to streamline service, sales, and operations.
TECH STACK
THE CHALLENGE
Coffee companies needed efficient tools for order management, real-time data synchronization, and performance optimization across service, sales, and operations.
METHODOLOGY
Conducted manual and automation testing to validate workflows for order management, real-time data synchronization, and performance optimization.
TEST STRATEGY
Developed and executed test cases, regression suites, and API validations to ensure seamless integration between sales, service, and operational modules.
AUTOMATION PIPELINE
Collaborated with developers and product managers to enhance platform reliability, usability, and data accuracy through continuous integration testing.
IMPACT METRICS
Order Management Efficiency
Staff manually taking orders, entering into POS, coordinating with kitchen, and tracking fulfillment status.
Integrated order management with real-time sync across POS, kitchen display, and inventory systems.
Order Processing Time
91%Order Accuracy
9%Peak Hour Capacity
220%Customer Wait Time
67%Inventory & Supply Chain
Weekly manual inventory counts, phone/email ordering from suppliers, and reactive stock management.
Real-time inventory tracking with predictive ordering, supplier integration, and waste analytics.
Stock-out Events
94%Inventory Accuracy
20%Waste Percentage
75%Reorder Lead Time
100%Sales Analytics & Reporting
Manual data extraction from POS, Excel-based analysis, and weekly report generation.
Live analytics dashboard with AI-driven insights, trend detection, and automated alerts.
Report Generation
100%Data Freshness
100%Actionable Insights
217%Multi-location View
400%MISSION ACCOMPLISHED
Enhanced platform reliability, usability, and data accuracy. Directly supported the company's goal of improving efficiency and profitability for coffee businesses.
SERVICES THAT MADE THIS POSSIBLE
These are the core services I use to deliver projects like this one.
Test Automation Framework Setup
Modern, fast, and reliable end-to-end automation with Playwright + TypeScript
AI Agent Development
Purpose-built AI agents for your business workflows
Coaching & Team Training
Upskill your team with hands-on training in automation, AI-driven QA, and modern productivity workflows
READY TO BUILD SOMETHING SIMILAR?
Let's discuss how I can implement test automation for your project.
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